At ACTION ORIENTED (legally owned by HET INTERNATIONAL), we strive to ensure you are completely satisfied with your purchase from fabvillafashion.com. Please read our clear policy below regarding cancellations, returns, and refunds.
Return, Refund & Cancellation Policy
1. Cancellation Policy
- Orders can only be cancelled before they are dispatched from our warehouse.
- To cancel an order, please contact our customer support team immediately with your Order ID.
- Once an order is shipped, it cannot be cancelled, but you may initiate a return upon receiving it.
2. Return Policy
- We accept returns within 7 days of the delivery date.
- The item must be unused, unwashed, and in the same condition that you received it, with all original tags and packaging intact.
- Certain items (such as innerwear or clearance sale items) may not be eligible for returns due to hygiene reasons.
3. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed strictly to your original method of payment.
- Please allow 5-7 business days for the refunded amount to reflect in your bank account or credit card.
4. Contact for Returns
To initiate a return or cancellation, contact us at:
Email: support@fabvillafashion.com
Phone: +91 7069042340